Privacy Policy

Your privacy is important to us, and we are committed to protecting your personal information. We will be transparent and accountable to you about why we collect your personal information and how we use it. Where you have the right to know, we will inform you of your privacy.

This Privacy Policy provides information about how Nagad88 uses a user’s personal information when browsing or operating any part of our website.

If you do not agree with our Privacy Policy or if you are not interested in this policy, we kindly advise you not to browse/operate any part of our website. We would like to draw your attention to the fact that your account registration/sign-up, bet placement/bet withdrawal and fund transfer or any other financial transaction on our website will be deemed as your consent to our Privacy Policy and will be treated as your personal coexistence. You have the right to stop using the website at any time; however, we will still legally retain some of your personal information in our database.

This Privacy Policy may be revised or updated from time to time and you will be notified of such changes by posting a notice on our platforms regarding the revised policy. We recommend that you review this Privacy Policy regularly.

Who controls your information?

This Privacy Policy sets out the terms and conditions of the collection of your personal data by Nagad88 and all of its subsidiaries, agents and affiliates (collectively, “we” or “us” or “our”) and the purposes for which your personal data is used by Nagad88, and acts as your “data controller” for the purposes and purposes of applicable European data protection law.

Our Data Protection Officer:

If you have any concerns about your data or would like to know how Nagad88 controls your data, you can contact our Data Protection Officer at this address – info@nagad88.now.

  • Information we collect about you:
  • Personally identifiable information
  • You provide us with this personal information when you set up an account, place a bet or use any of the services on the website. This information is required when you access certain areas of the website. The information is collected when:
  • You open an account with Nagad88;
  • You voluntarily provide it when you navigate the website;
  • When someone shares their personal information privately in any public part of the website, and
    You provide it when you contact our customer support team
  • The information collected about you is:
  • Username/user name;
  • First name and nickname;
  • Email address;
  • Mailing address;
  • Phone number;
  • Billing address;
  • Identification documents;
  • Proof of address;
  • Transaction history;
  • Website preferences;
  • Other information provided while using the website; and
  • Credit/debit card information, or other financial information

This information is required for billing purposes and for the security of the small group. You can correct and change this information by contacting our customer support. All this information is used for internal purposes and is never transferred to any third party except those involved.

Telephone calls

When receiving a service, when you make a call to our customer service or receive a call from there, the importance of that call and the conversation of that call are preserved for all security purposes.

Social aspects of our service

When you participate in any social media of our service (such as chat rooms), Nagad88 stores and uses your information.

Non-Personal Information Identification and Traffic Analysis

Nagad88 always strives to provide the most user-friendly website service quality. Nagad88 collects information about how you use the website and what you avoid. When you use the website, our server collects some administrative and traffic information such as IP address, access time, access date, number of web pages visited, language used, browser type and software crash information. This information is useful for our service standards and terms.

Cookies

Nagad88 uses cookies to properly use the website and to increase website visits.

How and why we use your personal information

The categories in which we use your personal information are:

  • To provide you with a service you have requested;
  • To comply with our legal obligations;
  • To verify the functionality and quality of our website;
  • To provide you with all marketing information

Your rights over your personal data are not legally self-evident in some cases. This section provides more detailed information about each case, explains what rights it provides and gives an idea of ​​how to exercise these rights. In each case, these rights are duly respected.

Providing our services

We collect your personal information to help you set up your account on our website and use the sportsbook, casino and slots.

In order to provide our services properly, we share your information with external organizations to protect your privacy and to make it possible to find it from this sharing of information.

This is so that we can successfully provide you with services after you sign up. If you object to this official practice, you are invited to close your account and refrain from using the website’s services.

Nagad88 identifies and uses your personal information and address documents to protect betting obligations and such basic usage.

We may monitor and validate your verified information at any time if it goes beyond the business agreement and terms and conditions or if it is necessary for any legal matter. This monitoring is only a secure review without a credit report and/or to verify the authenticity of the information you provide against a third party.

 

To monitor the quality of our website services

As mentioned above, we use cookies and traffic analysis to ensure the quality of any service we provide and its spontaneous use. In return, we have some legitimate interests, so we do this by minimizing the risk of your personal information being compromised.

In the process of bringing about our legitimate interests, you have the “right to object” if you believe that the use of your personal information is being practiced beyond the scope of protecting our business interests. Although this overall activity is controlled by our business scope center and directly affects the center, it is acceptable if you want to complain and in that case, we will take steps to manage your cookies, which may mean that the managed account may need to be closed completely.

Marketing

If you give us permission to do so, we will send you offers and promotions via email, SMS or other online medium.

You reserve the right to withdraw or modify this consent at any time.

Your rights:

Your right to rectification

If your personal information is recorded incorrectly, you reserve the right to have it corrected as far as possible. If any of your personal information is not correctable by going to “My Account”, please contact us directly at info@nagad88.now.

Right to request a copy of your personal information

If you request a copy of your personal information from us, we will provide it to you. You only need to live chat with us or email us at info@nagad88.now and you can later have your information corrected by filling out a verification form in connection with this request. Filling out this form is not mandatory, but it helps us to correct your information quickly and in the shortest possible time. In order to keep your personal information safe, we will ask you for all the identification evidence to identify your personal account. We will respond to your request within one month of submitting this evidence and note that we will inform you of this response as soon as possible and will inform you of the likely time for its completion and the costs of administration (if any).

Your right to erasure

You can request us to erase any of your personal information at any time, without any obligation. You can exercise this right in certain specific categories, but it is not a guaranteed and permanent right.

The right to erasure shall not apply to the user while the actions are in progress in any of the following cases: exercising any right of freedom of expression; complying with a legal obligation; carrying out an action in the public interest or in the exercise of an official authority’s authority; If it is used for purposes of public interest; if historical, scientific or statistical research is ongoing, where erasure of the personal data would be impossible or would have a significant impact; or *for the establishment, exercise or exercise of any legal notice or complaint.

Sharing your personal information

We may disclose your personal information to third parties if necessary:

  • If we are required to disclose your personal information due to a legal obligation or contractual obligation;
  • If it is necessary to fulfill the terms of any agreement or notice;If we need the assistance of a third party to process your application;
  • If you have committed fraud with us in any of our activities, both within and beyond the scope of payment and game fraud;
  • If necessary for the purposes of any research in the field of addiction prevention (this information will be published in an anonymous form);
  • In order to protect the rights, property and safety of us, our website users and others and
    Where we are permitted to do so.

The personal information collected will be stored and used in any country where we, our suppliers, affiliates and agents have facilities. As a condition of using this service, you consent to the use of your personal information outside of your country. Whenever we send any of your personal information outside the EEA, we take extra precautions to ensure the overall security of your information and therefore the information is kept within the EEA or in an adequate jurisdiction. Some of the exceptions include:

  • Corporate Governance Code;
  • Standard Contracts;
  • American/European Privacy Shield

Security

We understand the importance of security and are aware of the techniques used to protect information. We store all personal information and passwords we receive from you in encrypted and secure databases backed up by state-of-the-art firewall software. (Our service supports SSL version 3 with 128-bit encryption.) We also take various measures to facilitate the information security of our partners, agents, affiliates and suppliers.

Retention

We retain user personal information for as long as necessary to meet our legal and business needs. Nagad88 takes into account local laws, contractual obligations, and the needs and expectations of users when storing data. Your personal information is securely disposed of once all processing has been completed.

Third Party Intervention

If you provide your personal information to a third party, we do not guarantee the security of that information because the third party is independent and autonomous in its own business operations. If we receive any information from this third party, we will handle it in accordance with our Privacy Policy.

Our website may contain links to other websites that are not under our control and are not governed by our Privacy Policy. If you access those links, the operator of that link will have the opportunity to collect your personal information and use it in accordance with their privacy policies, which may differ from our Privacy Policy. Therefore, the linked websites are solely responsible for the possible errors and the functional information they are responsible for, and we do not assume any liability in this regard.

Some Analytics

Google Analytics (Google Inc.)

Google Analytics refers to Google Inc.’s (Google Inc.) Internet-related services. Google uses this information to analyze and analyze Nagad88’s activities, to compile reports on its activities, and to share it with other Google projects.

Google may use the collected information in context and in its own advertising networks.

Personal Information Collected: Use of Cookies and Information

Disclaimer

The service is provided “AS-IS” and “AS-AVAILABLE” without any liability. We are not responsible for any events beyond our direct control. Due to the complex and ever-changing nature of technology and business, we make no warranties or representations as to the accuracy of your personal information and will not be liable for any indirect, incidental, consequential or punitive damages in connection with your personal information.

Amendments and Changes to Our Privacy Policy

We may update our Privacy Policy or Security Policy from time to time, so please check it regularly.

If there are any significant, material changes to this Privacy Policy, we will notify you in good time by email, website notice or through any other appropriate channel. We will notify you of the changes in advance so that you are aware of the impact of any such changes.

We will not make any material changes to our Privacy Policy without your express consent. If you choose to reject any changes to our Privacy Policy or decline to accept the changes within a specified period of time; In that case, we may not be able to provide certain services.